Brother HL-L2395DW - Print missing ink in broad horizontal line.

Joined
Aug 14, 2023
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2
Can anybody please tell me how to fix this? New, knock off toner cartridge. Have worked before. Something underneath by roller seems to latch unevenly. Thought I got it lined up. Making massive clunking noise.
Sooo frustrated. Please help!
Brother HL-L2395DW

PXL_20230927_163606887.MP_exported_533~2.jpg
 

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