Call 800-646-6816 Update Current Playback Area on YouTube TV

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If you need assistance updating your playback area on YouTube TV, contact us at 800-646-6816. We’re here to help!

YouTube TV is a convenient streaming service that offers live TV, on-demand videos, and cloud-based DVR features. However, ensuring uninterrupted service often requires keeping your playback area updated, especially if you’ve recently traveled or moved. Here's a guide to understanding why updating your playback area is important and how to do it.

Why Update Your Playback Area?​

YouTube TV's availability is tied to your home area due to licensing agreements with content providers. The service uses your location to determine the channels you can access. If your playback area isn't updated, you may lose access to your local live channels and network affiliates. Frequent travelers and those who relocate must update their location settings to enjoy uninterrupted service.

Steps to Update Your Playback Area​

1. Use Your Device:
   To update your playback area, use the primary device registered with your YouTube TV account. This ensures accurate location settings.
2. Connect to Your Home Network:
   If you're updating from your home area, connect to the Wi-Fi network you initially used to set up YouTube TV. This helps verify your location.
3. Follow These Steps:
   • Open the YouTube TV app or go to the YouTube TV website.
   • Click on your profile picture in the top-right corner.
   • Navigate to Settings > Area > Update.
   • Follow the prompts to confirm your new location.
4. Enable Location Permissions:
   Ensure your device’s location services are turned on and that YouTube TV has permission to access your location. Without this, the app cannot verify your playback area.

Common Issues and Solutions​

• Traveling and Temporary Locations: If you're traveling, you can temporarily update your playback area. However, you'll need to reconnect to your home network every 90 days to retain access to local channels.
• Error Messages: If you encounter errors during the update process, ensure your device’s location services are active, and you’re signed in to the correct account. Restarting the app or your device can also resolve minor glitches.
• Relocation: If you’ve moved permanently, update your home area settings by following the steps outlined above. You may also need to provide proof of your new address.

Additional Tips​

• Multiple Devices: Updating your playback area on one device applies to all devices linked to your YouTube TV account.
• Stay Logged In: Avoid logging out of your account unnecessarily, as this can complicate location verification.
• Contact Support: For persistent issues, call YouTube TV customer support or reach out to us at 800-646-6816 for prompt assistance.

Conclusion​

Keeping your playback area updated on YouTube TV ensures seamless access to your favorite channels and programs. By following these simple steps and tips, you can avoid interruptions in service and enjoy a smooth viewing experience. Don’t hesitate to reach out for support if needed—our team is ready to assist you!