Hello All. Not sure if this is the correct place for this question. It may be a settings problem.
My OS is Windows 11. When I print images on photo glossy paper the left hand border gets wider and wider and the image moves over. I carries on getting worse for the next page ie further over. The page after that starts further over still and then part way through the printer stops and I get a paper jam error message. It is as if the paper is not entering the print area in a straight line ie is skewed. But the leading edge border is parallel.
I've checked for debris in the paper path and it looks clear.
If I switch back to plain paper and run a test print the problem doesnt occur.
If I print an image on plain paper the problem doesnt occur. (unless it is following a previous skewed page).
The problem seems to start when I use glossy photo paper (I'm using HP Everyday 200g/m).
Should I be using a different paper? Any help will be greatfully received.
Many Thanks,
Bob
My OS is Windows 11. When I print images on photo glossy paper the left hand border gets wider and wider and the image moves over. I carries on getting worse for the next page ie further over. The page after that starts further over still and then part way through the printer stops and I get a paper jam error message. It is as if the paper is not entering the print area in a straight line ie is skewed. But the leading edge border is parallel.
I've checked for debris in the paper path and it looks clear.
If I switch back to plain paper and run a test print the problem doesnt occur.
If I print an image on plain paper the problem doesnt occur. (unless it is following a previous skewed page).
The problem seems to start when I use glossy photo paper (I'm using HP Everyday 200g/m).
Should I be using a different paper? Any help will be greatfully received.
Many Thanks,
Bob