Canon ip4300 error 5110

[Raven]

Hello all!
I recently bought a printer used, got it banged up a wee bit from shipping, and well, it doesn't work. Before I send it back, I was hoping maybe I could get it fixed.

So I plugged it in, and the carriage did not move, printer thought about it, then flashed 11 times, and computer said error 5110.
I took it apart, and found some bits of plastic where they weren't supposed to be.
I can manually move the carriage, but that's it.
Already tried holding down restart, unplugging, trying again, I think it might be an actual sort of mechanical...hardware issue.

So I come to you here wondering if these plastic bits I found may be the culprit to not working. Three of the bits I figure are a part of the frame, but the one that from my perspective reminds me of a GI Joe machete is black and looks potentially important.

Feedback or ideas would be awesome.
Thanks!

 

[l_d_allan]

Hope you didn't pay too much for it, and/or that the seller will "make it good".

* What is the specific printer model?
* Is this a relatively good printer that justifies multiple shipping charges? Or a low-end "hunk of junk"?
* Was it shipped with insurance?
* Did the shipping box have visible damage? Perhaps the shipper is liable?

* Overall, I think it is a bad idea to buy used, non-local printers, sight unseen, from a stranger and the purchase involves shipping.

* I've bought several local printers from CraigsList, with 100% excellent results.