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Message: [QUOTE="cooltouch, post: 214880, member: 9604"] Yes, as I mentioned above, I put the printer through several regular cleaning cycles and then a dozen or so deep cleaning cycles. They had absolutely no effect. In fact, once I started cleaning the head, its output got worse, then a little better once I started doing the deep cleaning cycles, then it finally got back to where it was when I started -- after about a dozen deep cycles. So I figured I'd just stop at this point, take a break, and see if I could find an answer online. So far, no luck. Surely there's someone here who's cleaned the heads on one of these printers before? I'd just like to know how to open it up without breaking things. [/QUOTE]