Hello,
I have a Docucolor 12 and it has started doing
something strange. When I print or copy on the
unit the prints are coming out with everything
printing perfectly except for the last 1 inch of
the of the image, it is coming out without all the
colors, only the black tonor is used in that part
of the image and it is a faint image. The
separation of the correctly printed part of the
image with all the colors and the 1 inch part of
the image that is black and white and faint is
abrupt, the image changes from good to bad
instantly. When I print in black and white there
is no problem, it is only when I print in color
that the problem persist and it is no every copy
that comes out bad, after every 4 or 5 bad copies
a good copy will come out. This problem started 3
weeks ago. Any help will be appreciated.
Thanks
I have a Docucolor 12 and it has started doing
something strange. When I print or copy on the
unit the prints are coming out with everything
printing perfectly except for the last 1 inch of
the of the image, it is coming out without all the
colors, only the black tonor is used in that part
of the image and it is a faint image. The
separation of the correctly printed part of the
image with all the colors and the 1 inch part of
the image that is black and white and faint is
abrupt, the image changes from good to bad
instantly. When I print in black and white there
is no problem, it is only when I print in color
that the problem persist and it is no every copy
that comes out bad, after every 4 or 5 bad copies
a good copy will come out. This problem started 3
weeks ago. Any help will be appreciated.
Thanks