- Joined
- Sep 28, 2019
- Messages
- 1
Hello everyone
I am experiencing difficulties in setting up a new printer. setup will not go past stage one of installation. the following happens:-
1, switch on power button, 2, select language, I press the English button, that's it, it does some movement noises then the screen displays a message saying " turn on the printer again, see your documentation for more details, 000031"
does anyone know what this means, and yes all the packaging has been removed.
many thanks
Richard
I am experiencing difficulties in setting up a new printer. setup will not go past stage one of installation. the following happens:-
1, switch on power button, 2, select language, I press the English button, that's it, it does some movement noises then the screen displays a message saying " turn on the printer again, see your documentation for more details, 000031"
does anyone know what this means, and yes all the packaging has been removed.
many thanks
Richard