Epson L365 printer problem

[pcwortex]

Hello,
I have problem with printer Epson L365. The Computer don't see printer by USB B wires or Wifi. The problem you can see in the video. Maybe somebody could give to me advice how need solve this problem

 

[ruffin]

Did you install Epson Software, especially Printer Driver??
What is your OS (Windows 10, Windows 7 etc.)

 

[pcwortex]

Yes, it all time worked, but I didn't "turn on" it one month. When I turn on, led indicator blinking. Sofware install and windows 8

 

[ruffin]

Ok, plug-in USB cable - Turn-on Printer
Navigate as follows:
Control Panel -> Devices & Printers
You should see green icon for your printer L365
That means your PC sees your printer and it is default printer.

Be sure your printer not in sleep mode
Turn Off Printer
Disconnect power cord to Printer for ten minutes
Restore Power - Turn On Printer
Do you see any change?

Now you indicate printer not used for one month.
That makes me think you may have ink clogging or clogged print head.
Do you use Epson brand OEM Ink?? (This very important)

See if you can do Nozzle Check (See your Printer Manual)
See if you can do head cleaning (see your Printer manual)
Check with nozzle check after each head cleaning

See this link:
https://www.printerforums.net/threads/clogged-print-heads.65647/

Let me know

 

[ruffin]

Did not hear from you further, so can only advise the following;

Always use Epson Ink. You will be glad you did.
Try to use your printer at least once a week.

Good luck

 

[pcwortex]

Hello,
I still have problem with epson L365 model C462S. I tried install driver from here http://esupport.epson-europe.com/Pr...IYPUFhqEqwCJ4s+8QGIxWMYCyJV1zz8kC94U003D&tc=6
All time give message what it is not connection with printer. Computer manager don't show problem

Somehow driver is not epson, but windows

Printer don't work only blink led you can see that in the video but don't do any action. Scaner don't work. If I have computer connection problem with printer. Scaner still work I scan paper and printer automatic print paper. but it's don't work. The Ink use original.
Computer connect with printer USB Cable.

Could give somebody advice how need solve this problem. Maybe here is not software problem, but hardware broken ship something like that?

 

[ruffin]

One step at time:

Ok, plug-in USB cable - Turn-on Printer
Navigate computer as follows:
Control Panel -> Devices & Printers
You should see green icon for your printer L365
That means your PC sees your printer and it is default printer.

PCWortex: Do you see green icon above?

 

[pcwortex]

ok, I tried connect printerto to another PC. It is the same situation, but I done a lot of photo.
when I try printing document I get this information

and sometime very short show this message

I gone to Control Panel -> Devices & Printers

another photo:

Maybe you see problem?

 

[ruffin]

Ok, thats good. The Epson L365 Icon with green check mark mean printer is installed and PC
recognize your printer.

Step Two:
Turn power on printer
Type few lines on Micro Soft WORD document
Top of WORD page click print (under file)
Does printer print document?

You can also try WORDPAD & NOTEPAD

 

[pcwortex]

The printer doesn't print any dokument I tried Wordpad, Notepad and Word. The problem is same. I tried make "Power Ink Flushing" The printer doesn't print any dokument I tried Wordpad, Notepad and Word. The problem is same. I tried make "Power Ink Flushing" but printer don't have reaction to this. Where I could get EPSONMFP-IPL driver?. Where I could get EPSONMFP-IPL driver?

 

[pcwortex]

An Interesting thing.The windows see printer, but Epson status monitor function don't see it

 

[ruffin]

OK

Step three
Second photo above do this:
Right Click Epson MFP-IPL -> Select Uninstall
Re-boot your PC
Can you print WORD document?

Type WORD test document
Click Print
OK, lets see what is in the Print Queue
Control Panel -> Devices & Printers -> Right Click Your Printer Icon -> Click "See Whats Printing"
Do you see your Test document??

For your information, you can view this link:
https://www.printerforums.net/threads/printer-queue-view-reset.65533/

Step Four:
Navigate your pc as follows:
Control Panel -> Devices & Printers -> Right Click Epson L365 Icon -. Select Remove Device
Control Panel -> Uninstall A Program -> Uninstall all Epson Software (anything that says Epson)
Re-install Epson Printer with Epson Install CD

 

[ruffin]

Before you do re-install:

Cancel all print jobs in Queue

Then do this:

Reset or clear Print Spooler Queue as follows:


1. Open Services, and Stop the Print Spooler service.
Click Start -> Type Services In Search -> Select Services
Scroll Down To Print Spooler
Right Click Print Spooler -> Select Stop


2. Navigate As Follows:
C Drive -> Windows -> System32 -> Spool -> Select Printers Folder.


3. Click on Continue & Yes (to approve opening the PRINTERS folder).


4. Delete All Files In the PRINTERS Folder. Do Not Delete Printers Folder!


5. Open Services, and Start the Print Spooler Service

Can you print WORD document now??

 

[pcwortex]

PRINTERS Folder was empty, I print spooler stoped and later started, print don't print

 

[ruffin]

Ok

Second photo above do this:
Right Click Epson MFP-IPL (Other Devices) -> Select Uninstall

Next do this:

Navigate your pc as follows:
Control Panel -> Devices & Printers -> Right Click Epson L365 Icon -. Select Remove Device
Control Panel -> Uninstall A Program -> Uninstall all Epson Software (anything that says Epson)
Re-install Epson Printer with Epson Install CD. Do not plug-in USB until instructed to do so.
Follow your epson Install instructions carefully.