I am hoping someone can help me with a problem I am having installing the drivers for a new Epson WF-2660 multifunction printer. The OS is Win7 64 bit – I am logged in as administrator and I have tried with the Virus software and Firewall turned on and off.
When installing from the provided CD or the web version from the Epson website I am getting an error message during the print driver installation. "An error occurred during setup. Restart your computer, then run setup again."
When I do this the same thing happens again. The Epson Help Desk have been unable to help.
I have tried installing the whole package of drivers from the Epson website and also just the printer drivers on their own with the same result.
I have also followed this procedure to no avail
http://www.epson.co.uk/gb/en/viewcon/corporatesite/store/products/mainunits/faq/10831/2082
The vendor will exchange the printer if necessary but as it is ideal for my purposes I would rather persevere.
Many thanks in anticipation
Robin
When installing from the provided CD or the web version from the Epson website I am getting an error message during the print driver installation. "An error occurred during setup. Restart your computer, then run setup again."
When I do this the same thing happens again. The Epson Help Desk have been unable to help.
I have tried installing the whole package of drivers from the Epson website and also just the printer drivers on their own with the same result.
I have also followed this procedure to no avail
http://www.epson.co.uk/gb/en/viewcon/corporatesite/store/products/mainunits/faq/10831/2082
The vendor will exchange the printer if necessary but as it is ideal for my purposes I would rather persevere.
Many thanks in anticipation
Robin