Epson WF-2660 ink issue (Mac computer)

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Apr 3, 2019
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So my dad decided to save a few bucks by having his cartridges refilled at Costco. After re-inserting them into the printer, he's getting a message for Cyan saying that it needs to be replaced. We've tried restarting the computer, cleaning the cartridge but still the message appears. Anyone got a workaround to make the computer recognize this cartridge?

He's working on a MAC.

Thank you!
 

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