I cannot make the above printer print. Win 7.
It's like it is not communicating with the PC via either WI-FI or a network cable in a router.
It says "offline" on the que dialog box but it's on and connected.
A print job is ready to roll in the que but it never seems to get to the printer.
It did print a network connection page ok when I activated the WI-FI from direct cable connection... but that is as far as I can get it to go. Either WI-FI or the network cable connection does not seem to work.
This same connection printer page says all system tests passed.
The printer has been idle for about 4 months. Now that I need it to print an important document, nothing happens.
Rebooted both the PC and printer a few times. Removed the printer and let windows 7 reinstall. No go.
It tells me connected via a standard TCP/IP port.
I am a loss on how to proceed further.
Thank you
It's like it is not communicating with the PC via either WI-FI or a network cable in a router.
It says "offline" on the que dialog box but it's on and connected.
A print job is ready to roll in the que but it never seems to get to the printer.
It did print a network connection page ok when I activated the WI-FI from direct cable connection... but that is as far as I can get it to go. Either WI-FI or the network cable connection does not seem to work.
This same connection printer page says all system tests passed.
The printer has been idle for about 4 months. Now that I need it to print an important document, nothing happens.
Rebooted both the PC and printer a few times. Removed the printer and let windows 7 reinstall. No go.
It tells me connected via a standard TCP/IP port.
I am a loss on how to proceed further.
Thank you