- Joined
- Jul 31, 2017
- Messages
- 1
Recently my printer has started printing very faintly. It copies OK but some things printed out are hardly legible. I am using the same non-original cartridges that I have used for years, but I suspect Epsom has modified the software so non-original cartridges don't print properly. Changing cartridges, it knows you are using non-originals and asks if you want to proceed. I asked four times if this was the problem but they absolutely refused to answer, saying that they could not support non-standard cartridges. I have tried re-loading the software from their website but it has n't helped. If true, I regard this as a monopolistic, illegal practice. Any info? Thanks