Epson WF3620 prints sometimes but not always

[jaqui]

Printer = WF3620
OS= Windows 10
Wireless home network connection

This has been a problem since I purchased the Epson WF 3620 and usually occurs when trying to print from e-mail , BUT, not always as sometimes it prints and sometimes it does not. My ink supply is full in all colors.
When I try to print the print screen appears and I select ; black , all pages if more than one and PRINT.
The screen reverts to the e-mail but will not print. The print queue status shows nothing in queue.
And sometimes it prints just as designed.
I almost forgot to mention, if I select my Brother printer that is on the wireless network I can print everytime.
I have spent an hour or two with Epson techs and nothing is fixed.
Is there anyone out there that has experienced this problem with the Epson WF3620?

 

[gregoryd73]

I know this is an old post, Jaqui, but, I have the same problem here. I'm beginning to think this is by design, so we will purchase another printer. Well, Mr. Epson, if you can't make a printer that lasts more than 2 years, I'm switching to another brand!