Epson Workforce WF-7710: Printer has no funktionality after starting

[IKOS]

Hello,
after starting up, my Epson WF-7710 does not work at all. Only the copy button is active in the display and the other buttons are inactive. The printer is not in ‘Recovery mode’!
The message always appears: ‘Starting process. Please wait’. The printer is connected via USB and is not recognised during the driver and firmware update.
Does anyone have any idea what I can do?
Thank you IKOS

 

[ChrisPatenaude]

Here are some quick troubleshooting steps for your Epson WF-7710:

1. Power Cycle: Turn off, unplug, wait a few minutes, plug back in and turn on.
2. Check USB: Ensure the cable is securely connected to both the printer and your computer. Try a different port or cable.
3. Update Drivers and Firmware: Download the latest versions from Epson's official website.
4. Reset the Printer: Refer to the manual for specific instructions.
5. Check for Paper Jams: Look inside the printer for any stuck paper.
6. Contact Epson Support: If the issue persists, reach out to Epson's customer support for further assistance.