Epson XP-235 Not Printing, just feeding through paper instead...?

[katie365]

Hi,

I have an Epson XP-235 Pinter/Scanner.

When I go to print, it struggles to first grip the paper, then when it does, it just feeds it straight through and then tells me that I have no paper and to refill when I have plenty of paper available.

Why is this happening and how can I fix it?

Also, when my printer does print the start of my page sometimes stubs on something either the printer head or that part underneath the paper... I don't know if it is to guide the paper or what the paper rests on when the printer head goes across it when printing....???


This is what I have done so far:

1. Done a nozzle check and a printer head clean and a print head alignment.
2. I was having an issue with splotches of ink on my paper so I removed and cleaned the waste ink pads -- this didn't solve the issue completely.
3. Cleaned under the printer head with a soft cloth -- This really helped, the ink splotches are very minor now.
4. Removed paper roller and cleaned with a damp cloth, worked the first time when I did a nozzle check and printed, then stopped working after I tried to print again normally...???

Let me know if you require any more information or photos or anything else that helps.

Thanks in advance!

 

[UpAndPrinting]

Do you hear the printhead moving side to side while it's feeding the paper through? Or is it literally just feeding the paper in and out and it's done?

 

[katie365]

Hi,

Thanks for your reply.

No I don't think the printer head goes across it just sometimes feeds the paper straight through and then tries to grab another piece but doesn’t always grab the second one then tells me I am out of paper even though there is loads there...???

Sometimes its fine and just prints normally...