Out of the blue we are having an issue with our printer HP PSC 1610. When we turn it on we get three messages with the on light flashing:
1) no mech mode
2) Used black ink printer cartridge installed. Press ok to continue
3) Used tri-colour ink printer cartridge installed. Press okay to continue.
When I press okay the light stops flashing and it says ready but as soon as I go to print I get the 'this document failed to print' message come up and then it comes up printing on the printer display and the on button flashes again. At this point I can't turn it off at the machine but have to unplug it.
Any assistance would be helpful. Thanks
1) no mech mode
2) Used black ink printer cartridge installed. Press ok to continue
3) Used tri-colour ink printer cartridge installed. Press okay to continue.
When I press okay the light stops flashing and it says ready but as soon as I go to print I get the 'this document failed to print' message come up and then it comes up printing on the printer display and the on button flashes again. At this point I can't turn it off at the machine but have to unplug it.
Any assistance would be helpful. Thanks