Help! Black ink won't dry on photo paper - why?

[paperprinting]

Hello, I have a Canon IPF5100 printer.

My problem is that black ink won’t dry on any photo paper that I print!

I have tried everything I can think of, bought a brand new set of inks, tried several different semi-gloss and glossy paper, tried many different settings for paper on the printer, and different paper profiles on the software provided (Photoshop plug in).

Even after weeks, if I run my finger over the black areas of the print the ink rubs off. All other ink colours set immediately after coming out of the printer..

If anyone has any ideas, please help!!!!

 

[Ian]

The Canon IPF5100 is a nice high end printer, designed for printing on paper like this. Have you tried Canon-branded gloss paper to see if that works?