HP 4650 All-in-One Inkjet Stays off line since the recent updates

[Raisin-Eyes]

My HP 4650 inkjet All-in-One worked remarkably well up to 30-days ago when two updates happened - Now the printer cannot be found by the devices - The printer remains offline - I can go through the Wi-Fi setups, reinstall the printer software etc. - It may print one job then goes off line never to print again - Prior to the upgrades within System Preferences (macOS) the printer dialogue box would show print queue, supplies, and open scanner option - After the upgrade the scanner option disappeared - I had to download and instal the HP-Print-Smart software to scan docs - This worked for a few days then hasn't worked since - Does anyone have a fix this? - The printer is about 3 years old recently out of warranty so I get limited help from HP. Any suggestions?

 

[Shadowman]

Have you checked printers and devices to see what is the default device?

 

[Raisin-Eyes]

I set the printer as the default restarted it and it printed from the print queue - Thereafter the scanning feature would not open - I'm not familiar with the process to set a default device to the printer - Where can I get these steps?

 

[Shadowman]

Under control panel, printers and devices, a list of all devices will be shown, you can also type "Printers and Scanners" in the search box next to the Start button. Select your device and check its functionality.

 

[C&EI John]

Note: Just spoke with Epson up to the Corp level. the most recent update had a file in it that would disable your printer, if not using Epson ink cartages. Bewere, don't buy Epson anymore.

 

[C&EI John]

My HP 4650 inkjet All-in-One worked remarkably well up to 30-days ago when two updates happened - Now the printer cannot be found by the devices - The printer remains offline - I can go through the Wi-Fi setups, reinstall the printer software etc. - It may print one job then goes off line never to print again - Prior to the upgrades within System Preferences (macOS) the printer dialogue box would show print queue, supplies, and open scanner option - After the upgrade the scanner option disappeared - I had to download and instal the HP-Print-Smart software to scan docs - This worked for a few days then hasn't worked since - Does anyone have a fix this? - The printer is about 3 years old recently out of warranty so I get limited help from HP. Any suggestions?

My WF-4830 worked fine before the last update. Epson confirmed up to the corp level, that the update included a file to disable the use of non-Epson ink.