- Joined
- Aug 9, 2022
- Messages
- 1
First of all, I'm not a specialist in printer repairs so forgive any shortcoming in describing the issue I'm having with this printer
The printer is displaying an E4 error which means "Clear jammed paper from the ink cartridge access area". Now I put this down to a problem with FFC which I noticed had been partially severed and I have now replaced but the problem persists. I've had the printer apart and there is no sign of any jammed paper whatsoever. The printer looks to be in excellent condition incl the main rollers. The pick-up roller does look a bit misshaped but don't believe this to be the problem.
The pickup roller in the paper tray area does go down (to collect the next page I presume) but only does so for a few seconds and doesn't spin when it's in the down position. The pickup roller does spin when it's parked, I noticed this in the warmup and when pressing the paper feed key. I haven't checked if the scanning works incidentally.
Any help would be appreciated
The printer is displaying an E4 error which means "Clear jammed paper from the ink cartridge access area". Now I put this down to a problem with FFC which I noticed had been partially severed and I have now replaced but the problem persists. I've had the printer apart and there is no sign of any jammed paper whatsoever. The printer looks to be in excellent condition incl the main rollers. The pick-up roller does look a bit misshaped but don't believe this to be the problem.
The pickup roller in the paper tray area does go down (to collect the next page I presume) but only does so for a few seconds and doesn't spin when it's in the down position. The pickup roller does spin when it's parked, I noticed this in the warmup and when pressing the paper feed key. I haven't checked if the scanning works incidentally.
Any help would be appreciated