HP Photosmart Premium . MODEL C309a . ASKS for print head re install

autismhelper7

autismhelper7

Joined
Jul 30, 2016
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1
Stopped working today unable to print or scan . When the printer is powered its displays a Fault Message on the Screen .

Check The Attach Files

I've wiped with a kitchen towel the print head plastics to clear any ink residue though when it's re installed there is still the Fault Message on the screen .

Do I replace the print head assembly with a brand new one when there could be other fault possibilities . Do advise on any systematic fault checks .

Thank You

Explanation Movie Track

CLICK . [link removed]
 

Attachments

  • HP Photosmart Premium . MODEL C309a . FAULT asks reinstall print head . cartridges . File 1.JPG
    HP Photosmart Premium . MODEL C309a . FAULT asks reinstall print head . cartridges . File 1.JPG
    41 KB · Views: 258
  • HP Photosmart Premium . MODEL C309a . FAULT asks reinstall print head . cartridges . File 2.JPG
    HP Photosmart Premium . MODEL C309a . FAULT asks reinstall print head . cartridges . File 2.JPG
    30.5 KB · Views: 276
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