- Joined
- Sep 9, 2014
- Messages
- 2
We have a HP Officejet 6700 Premium printer which 4 computers in the office connect to. It has always worked fine until we changed from BT business broadband to BT business infinity.
The printer will print occasionally, but will then stop printing and the message is that it cannot connect to the server. We have tried turning the printer and router both off and on which works for a bit and then it stops again.
I've tried removing the printer and re-installing but this hasn't worked.
The print report says it is connected to the network and the wireless is showing as a solid blue which means it is connected.
Could this be something to do with the router settings?
The printer will print occasionally, but will then stop printing and the message is that it cannot connect to the server. We have tried turning the printer and router both off and on which works for a bit and then it stops again.
I've tried removing the printer and re-installing but this hasn't worked.
The print report says it is connected to the network and the wireless is showing as a solid blue which means it is connected.
Could this be something to do with the router settings?