INSTALLING FROM ORIGINAL CD - VERSION 4.2.0 ON WINDOWS XP SP3
BY THE 1ST TIME I INSTALLED THE SCANNER INTERFACE WORKED NORMALLY.
I WAS ABLE TO SELECT HP 1315 INSIDE MICROGRAFX PICTURE PUBLISHER / ADOBE PHOTOSHOP AND IT SCANNED PERFECTLY.
AFTER SOMETIME I UNINSTALLED COMPLETELY.
TODAY I AM TRYING TO REINSTALL IT AND HAVE FOUND 2 PROBLEMS DURING THE SETUP :
1ST - DURING THE DEVICE CONFIGURATION , THE SETUP HALTS AND THEN COMES UP A POP UP SCREEN WITH TWO OPTIONS , TRY AGAIN OR GO ON. ONCE I CHOSE TRY AGAIN TO NO AVAIL AFTER A WHILE (over 10 minutes ) THAT POP UP CAME UP AGAIN.
I CHOSE THEN TO GO ON. (THE DEVICE IS CONECTED TO A WORKING USB).
2- AFTER A WHILE AN ERROR POP UP CAME UP : MDAC 2.8 RTM INCOMPATIBLE WITH THIS VERSION OF WINDOWS
(BUT THE VERY 1ST TIME IT WAS THE SAME AND IT WORKED).
FINALLY THE SETUP WENT ON UP TO COMPLETION BUT NEITHER THE PRINTER NOR THE SCANNER WORK. AS A MATTER OF FACT THE PRINTER IS NOT INSTALLED AT ALL. SO WHAT TO DO NOW TO SOLVE THE MATTER ?
THANKS FOR YOUR ATTENTION.
BY THE 1ST TIME I INSTALLED THE SCANNER INTERFACE WORKED NORMALLY.
I WAS ABLE TO SELECT HP 1315 INSIDE MICROGRAFX PICTURE PUBLISHER / ADOBE PHOTOSHOP AND IT SCANNED PERFECTLY.
AFTER SOMETIME I UNINSTALLED COMPLETELY.
TODAY I AM TRYING TO REINSTALL IT AND HAVE FOUND 2 PROBLEMS DURING THE SETUP :
1ST - DURING THE DEVICE CONFIGURATION , THE SETUP HALTS AND THEN COMES UP A POP UP SCREEN WITH TWO OPTIONS , TRY AGAIN OR GO ON. ONCE I CHOSE TRY AGAIN TO NO AVAIL AFTER A WHILE (over 10 minutes ) THAT POP UP CAME UP AGAIN.
I CHOSE THEN TO GO ON. (THE DEVICE IS CONECTED TO A WORKING USB).
2- AFTER A WHILE AN ERROR POP UP CAME UP : MDAC 2.8 RTM INCOMPATIBLE WITH THIS VERSION OF WINDOWS
(BUT THE VERY 1ST TIME IT WAS THE SAME AND IT WORKED).
FINALLY THE SETUP WENT ON UP TO COMPLETION BUT NEITHER THE PRINTER NOR THE SCANNER WORK. AS A MATTER OF FACT THE PRINTER IS NOT INSTALLED AT ALL. SO WHAT TO DO NOW TO SOLVE THE MATTER ?
THANKS FOR YOUR ATTENTION.