Hello,
Pages on my J430W starting fading and now I'm just getting completely blank pages. I changed the ink cartridges and ran the cleaning program 5 times, did not help. I tried copying pages and running test pages and tried a different computer to verify it is not a software issue. The Brother troubleshooting page just says this is a "hardware issue" but suggests no cure. I've looked at videos that offer suggestions like flushing the lines with window cleaner, but I can't figure out quite how this is done.
As the attached pic shows, it looks like 2 lines are blocked and 2 are OK. Does that result in a blank page? I recall in the past when a line was blocked it would print but the colors were distorted, and I was able to fix by running the cleaning program, but not this time.
Any help or suggestions appreciated.
Thanks,
Bill
Pages on my J430W starting fading and now I'm just getting completely blank pages. I changed the ink cartridges and ran the cleaning program 5 times, did not help. I tried copying pages and running test pages and tried a different computer to verify it is not a software issue. The Brother troubleshooting page just says this is a "hardware issue" but suggests no cure. I've looked at videos that offer suggestions like flushing the lines with window cleaner, but I can't figure out quite how this is done.
As the attached pic shows, it looks like 2 lines are blocked and 2 are OK. Does that result in a blank page? I recall in the past when a line was blocked it would print but the colors were distorted, and I was able to fix by running the cleaning program, but not this time.
Any help or suggestions appreciated.
Thanks,
Bill
