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Message: [QUOTE="stsguy, post: 228043, member: 24471"] Hello friends I'm new here but was happy to find this fourm. I'm here because I updated my old Hp and bought this new(er) Kyocera km4050 to help a buddy out when he closed his shop. Fyi. I build my own pc's fix my tvs work on my own cars etc I've never been under the hood of a copier besides normal maintenance. It has been great until today. I went to print a shipping label and it printed a black page (attached) the 2nd try a stripped page with vertical portions coming thru. So I installed the 1st for me...new ink cartridge and waste cartridge When I reprinted the same thing came from the machine. I cleaned the parts that get dusty with light air and supplied brush but I knew it was something more . I'm looking thru the service manual now but would love any ideas that could point me in the right direction For smaller electrical fires (smile) Thanks joe [/QUOTE]