Lexmark T630 leaves consistent black lines on page

[tombillet]

My T630 started leaving big black lines on printed pages so I tried changing toner cartridges and no fix. I just installed maintenance kit and it seemed to make it a little better but still leaves consistent pattern of lines on each page. I attached a pic of the lines. I thought for sure replacing the fuser and transfer rollers would fix the problem. I also tried two different toner cartridges and they both leave the same lines on the pages. Does anyone have any idea what might be causing the issue?

 

[(vinny)]

does the toner cartridge also have the imaging unit attached ie toner and drum changed at same time
you could look up troubleshooting and usually they give probable faults when line or marks are a certain distance apart
(diameter of rollers)
your fault looks like drum diameter
could be mag roller or charge

 

[tombillet]

does the toner cartridge also have the imaging unit attached ie toner and drum changed at same time
you could look up troubleshooting and usually they give probable faults when line or marks are a certain distance apart
(diameter of rollers)
your fault looks like drum diameter
could be mag roller or charge

Yes, this model has the drum and toner in one unit.

 

[tombillet]

Yes, this model has the drum and toner in one unit

Yes, this model has the drum and toner in one unit.

For some reason lots of excess toner is on the charge roller and that is what is causing the black smudged lines. I tried three different toner cartridges and they all have the same smudge lines on the paper.

 

[(vinny)]

send them back claim your money back as they are faulty
where they 3rd party or genuine
if 3rd party buy genuine one
they are self contained units nothing really interacts with them

 

[tombillet]

send them back claim your money back as they are faulty
where they 3rd party or genuine
if 3rd party buy genuine one
they are self contained units nothing really interacts with them

I just purchased a genuine cartridge and will give it a try. I will let you know if that fixes the issue. Thanks for the suggestion.

 

[tombillet]

I just purchased a genuine cartridge and will give it a try. I will let you know if that fixes the issue. Thanks for the suggestion.

I just put in the new cartridge and I am still getting the same black smudges on the page. I guess the printer is done for and I'll gt a new one. I was hoping the new cartridge would fix the problem but no good. I tried everything I could think of.

 

[(vinny)]

one thing you could check is the drive for the imaging unit
on the side of the unit you will see a drive cog
remove the cover of the printer on that side
turn on the printer and make sure everything is rotating ok
usually on printers if the drive is jammed up you get an error code
but if something is broken you get no code
just no drive