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Message: [QUOTE="Greg Walters, post: 218490, member: 7326"] I am a Toshiba/Kyocera/Lexmark tech that has inherited an HP M501. I don't like to go into a customer's office when they stare over my shoulder the entire time. So, being new to HP, hoping someone has seen this issue. HPLJ M501 After one or two pages, printer says LOAD PAPER If I push slightly on the cassette tray, I can hear the lift motor lift just a little ( very little )and LOAD PAPER goes away and it's back to printing One or two pages later, same thing. As a rule, is this something wrong with the cassette not holding tight enough or a lift problem ? I ordered a new cassette tray Hoping someone has some input.. Thanks to all [/QUOTE]