- Joined
- Jun 28, 2023
- Messages
- 3
I started using my new F570 last week. The few images I printed before contacting Epson were all much darker and muted than the image appeared on the iMac monitor. The tech with Epson solved the problem in a 13 minute call. In the Print pop-up window we changed the setting so that PhotoShop Manages the colors. And we made sure the media was set to include textile. The printed images were just as vibrant as the monitor. I didn't make good notes of what else the tech had me change/confirm. Ever since I had turned off the printer and computer I have not been able to get the colors to print as intended. They are all dark, and muted. I've called Epson twice more, but neither of those techs could help, and they were not able to reference the notes from the first call. I've changed from CMYK to RGB settings. I've switched to printer controlling the colors even though I know from my meager notes that is not correct. I'd be grateful is someone can help. (The image shows on the left what I was able to print on a sample piece of material after the tech solved the problem, compared to what the printer is producing today in the middle and on the right. The quality of the print is fine; the detail in the PDF is lacking.) Thanks, Jeff