New Printer fails to print double sided

Joined
Feb 22, 2019
Messages
2
Hi,

I recently purchased Canon Pixma TR4527. The issue I have is this printer fails to print on both sides. In the description it is stated that it does have a auto 2 sided printing feature. I have noticed after printing the first page the printer pulls the paper back in, few seconds later the paper comes out just the way it did after printing the first page. the printer than starts printing with no paper. Any Ideas what could be wrong?

Thanks
 

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