- Joined
- Aug 1, 2015
- Messages
- 1
I have a Color LaserJet 3800DN that has two toner cartridges that the printer thinks are "out" but I have continued to use the printer fine with the Override At Out setting. All of my cartridges are genuine HP parts.
A few days ago, the formatter board started failing so I replaced it with another formatter board today. Upon starting the printer with the new board, it immediately complained about "Non HP Supply Installed" for the two toner cartridges that I had been using in override mode. I've made sure the new board has the same override settings enabled and can't get rid of this error. What am I doing wrong?
A few days ago, the formatter board started failing so I replaced it with another formatter board today. Upon starting the printer with the new board, it immediately complained about "Non HP Supply Installed" for the two toner cartridges that I had been using in override mode. I've made sure the new board has the same override settings enabled and can't get rid of this error. What am I doing wrong?