- Joined
- Nov 19, 2017
- Messages
- 1
Hi Forum Members,
I have successfully done a custom installed (Add Printer & pickup driver from uncompressed folder) of OKI c830 PS printer driver (http://www.oki.com/us/printing/supp...ctCategory=color&sku=62431601&os=ab8&lang=ac2)
with 3 trays on Windows 2012r2 server. However, only tray 1 (came with printer) is available, while 2-3 have exclamation marks beside it which indicate the driver cannot be accessed since they are optional trays.
I have done a typical installation (run setup.exe) of the same printer driver which also support Windows 7 (64bits) PC which showed the same issue.
Any idea on what additional steps to be done such as restarting PC/server, enable printer tray upgrade device option, both?
Thanks in advance,
George
I have successfully done a custom installed (Add Printer & pickup driver from uncompressed folder) of OKI c830 PS printer driver (http://www.oki.com/us/printing/supp...ctCategory=color&sku=62431601&os=ab8&lang=ac2)
with 3 trays on Windows 2012r2 server. However, only tray 1 (came with printer) is available, while 2-3 have exclamation marks beside it which indicate the driver cannot be accessed since they are optional trays.
I have done a typical installation (run setup.exe) of the same printer driver which also support Windows 7 (64bits) PC which showed the same issue.
Any idea on what additional steps to be done such as restarting PC/server, enable printer tray upgrade device option, both?
Thanks in advance,
George