We lease Oce copiers for our school. One of them recently stopped printing, without explanation. I could still ping it, and access it via the web interface.
They tried replacing main boards inside, and they kept failing. They replaced the copier with a slightly different model (IM 6020), but I'm having the same problem. I can ping it, and I don't have an issue with duplicate IP addresses on our LAN. I can access the copier via a web browser. I've downloaded what I thought were the correct drivers for Windows Server 2003 Standard 32bit. Still, we can't print. The technician from Oce thinks it is a network problem in our school; or a problem with the print server. All of my other network printers work fine, including the other two Oce copiers.
Any ideas? Thanks.
They tried replacing main boards inside, and they kept failing. They replaced the copier with a slightly different model (IM 6020), but I'm having the same problem. I can ping it, and I don't have an issue with duplicate IP addresses on our LAN. I can access the copier via a web browser. I've downloaded what I thought were the correct drivers for Windows Server 2003 Standard 32bit. Still, we can't print. The technician from Oce thinks it is a network problem in our school; or a problem with the print server. All of my other network printers work fine, including the other two Oce copiers.
Any ideas? Thanks.