OKI C9650n not printing color

Joined
Apr 25, 2017
Messages
2
I have a Oki c9650n with new CMYK drums and toner cartridges installed. The toner levels are detected and show at 100%. When I print a demo page from the panel, the output is monochrome. What could be keeping it from printing in color?
 
Joined
Apr 25, 2017
Messages
2
It looks like the firmware was updated to a monochrome only mode. I was able to revert it back to full color mode, so all is well.
 

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