Photos! Epson xp310 weird stripes and disappearing print

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May 6, 2016
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I'm trying to copy a document.

When I do a black and white copy, it comes out in stripes with clear text, but large stripes.
When I do a color copy, the document is printed in full, but the text is gray and outlined, very strange.

I ran through the options for the head alignment, nozzle cleaning, etc and did the test prints... Not sure where to go from here.

I took a photo of the black and white and color copy side by side. Thank you
 

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