RICOH SP 4520dn pcl 6 issue

Joined
Jun 18, 2018
Messages
2
Greetings,

We are experiencing an issue with one of our printers.

User is connected to a Windows 2012 R2 VM via RDP and when printing from VM from our app it cuts some of text out.
By default RDP pulls all settings from users PC.
Now if user saves the "report" he wants to print as PDF and tries to print it localy direcly from his PC everything is good.

Both PC and VM got the same driver, in settings under basic setings it's set to "fit the size" option.
I did my best and compared both settings and they are the same.

Please if anyone experienced something similar please do reply.

Regards,

Decha
 

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