It an option in the preference section. You can either hit Ctrl+P and go to preferences, or go to you control panel then devices and printer, then right click and printing preferences. I believe it is in the second to last tab
The option is actually in the bottom left corner on the first page of preferences. You just need to select either long edge or short edge. If your preferences doesn't look like mine, then go to Samsung.com/us/printersetup and run that program to update them. see attached pic for location ( I believe long edge is what you want btw)
download and install teamviewer from this link https://www.teamviewer.com/en/download/old-versions.aspx
then call 888-987-4357 and go to printer support and ask for James. I actually work for Samsung, just remind me of your issue and ill remote in and take a look im here from 8-4:30 central texas time
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.