Trouble resetting HL-1210W

Joined
May 3, 2019
Messages
6
I bought this printer so I can refill.

Instructions everywhere say I simply press the power button seven times and it should reset the ink counter (or something like that).
I've done this a million times. Nothing works.

I spent 45 minutes chatting to Brother tech support.
No joy.

What am I missing?

Thanks.
 

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