XEROX 7700 Fuser replace update

[Michael Söhnlein]

Any Xerox 7700 expericenced user here? I have a strange problem with an old Xerox Phaser 7700 which i bought on eBay. When replacing the fuser. It does not recognize that fuser was changed. Installed date and percentage of fuser left is allways 9. Sept. 2004 and 10%. I tried 3 different fuser roller cartridges - every fuser gave the same result. Printing is ok.
I know, that one of the tried fusers in reality has 47% left.

When i print the cusumables page - what does the (111) mean on the printout in the box of the fuser Installed date and percentage? Unfortunatelly Xerox support does not give me information as they tell me "you are not having a service contract with Xerox, so we cannot help you" :-(

Any idea?

 

[Michael Söhnlein]

btw. i already tried service mode of printer an reset all counters to zero. I also tried to reset NVRAM to factory settings and many more things. Nothing had effect on that issue.