Printing 13x19 with epson wf-7840

[hwoods]

I recently bought a wf 7840. It says you can print 13x19, but when i put 13x19 in manual feed, and try to copy a document, it gives a pop up saying it can't print that size with the paper tray. 13 wide will not fit in tray 1and 2

 

[davidparker]

Hello hwoods!

If even you are using the 13x19 paper size on your printer, you can get the issue if the printing settings are not correct. The printer may also show problems printing the documents if you are not using good quality papers. Besides that, several other problems like firmware issues, incorrect printer configuration, and network errors can also create problems in printing documents. So, you should consider these points and take steps to fix the problem. Also, connect to the brand customer care to get more detailed info.